Targeted Deployment of Process Automation
Successful use of robotic process automation depends on knowing why and where process automation is to be deployed. To answer this you need consider what level of change you would like to implement, why and where. The decision you make will fundamentally affect your strategic approach and expected outcomes.
For each target area, there will be differences in, amongst other things, the business case and approval route, the type and number of resources to implement and manage, process ownership and governance.
To help you decide, here are some of the contextual factors that will guide the way that a process automation project is run.
Whatever the intended deployment target, the project implementation steps from the Virtual Operations VOLT methodology will be the same but the time taken, the expected benefits, the stakeholders involved and the impact on service delivery will vary according to where on the target the automation will take place.
Within your overall automation strategy it’s important to ensure that each project is properly targeted so that the project has a defined scope, expectations are met, and the benefits can be measured and realised.
We hope this has given you some insight into the deployment decisions you need to consider when embarking on a robotic process automation project for the first time. If you would like to learn more contact us on +44 2035 891 549.