Improving Patient Outcomes with Intelligent Automation and AI

We have successfully delivered nearly 100 automation programmes for healthcare clients, with a high return on investment and with significant benefits for staff and patients alike.

We work with healthcare organisations to help them build, support, maintain and grow their automated processes through a combination of Intelligent Automation and AI.

Our solutions reduce manual form filling, improve accuracy, reduce risk and empower healthcare professionals to spend more time caring for patients and less time with paper.

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A Brighter Future for Healthcare with Generative AI.

Healthcare is a huge, complex market rife with inefficiency. But with Generative AI, healthcare providers now have a creative solution that can help them target large and immediate cost savings, in both the front and back-office operations, as well as front line medical care.

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How RPA and Intelligent Automation are Transforming Healthcare

Healthcare providers can use Robotic Process Automation, Intelligent Automation and Artificial Intelligence to reduce costs, increase process efficiency, and deliver better patient outcomes.

Pharmaceutical dispensing times have reduced from over 15 minutes to less than a minute. That’s over 30,000 hours a year and $ millions in costs saved.

We work closely with healthcare organisations globally, helping them to improve productivity, reduce risk, save lives and create lasting value.

We do this across multiple areas: from ambulatory patient care, transitional care, and pharmacy services, through to HR and revenue cycle management. We are experts at integrating intelligent automation and AI tools with major healthcare systems such as Epic, HR Connect, Meditech, Cerner and Salesforce.

We understand that every organisation is unique, with its own set of challenges and aspirations. We take a personalised approach, working closely with you to gain a deep understanding of your workflows and objectives. Our team then leverages the power of intelligent digital tools that cater to your specific needs, whether based on a tried and tested healthcare application we have developed, or created specifically for you.

We don't just advise and implement automation and AI solutions. We are with you through every step of the digital transformation journey as your organisation grows and diversifies, delivering post-launch end-to-end support and maintenance​​.

Example Solutions

  • Transitional Patient Care

    Intelligent solutions that pull together data from multiple sources and develop the required authorisation requests for patients waiting for discharge medication, or home care referrals, saving tens of thousands of hours for patients waiting to be discharged.

  • Patient Prescriptions

    Automated completion of prescription refill requests at the point of need, as well as a solution that automatically evaluates a patient’s history and conducts multiple checks to ensure controlled medication such as opioids can be dispensed safely.

  • Mitigating Claims Denials

    Solutions that mitigate claims denials before they even occur, through the intelligent automation of administration codes that trigger charges based on clinical documentation and the treatment start/stop times.