Improving Patient Outcomes with AI-Driven Intelligent Automation
We have successfully delivered over 120 intelligent automation programmes for healthcare clients, with a high return on investment and with significant benefits for staff and patients alike.
We work with healthcare organisations to help them build, support, maintain and grow their automated processes through a combination of Intelligent Automation and AI.
Our solutions reduce manual form filling, improve accuracy, reduce risk and empower healthcare professionals to spend more time caring for patients and less time with paper.
$400M in savings delivered over the last 5 years to Healthcare organisations
Thousands of hours returned to healthcare providers
$400M in cumulative, measurable savings
Reduced patient risk, including medication checks, drug alerts, and opioid abuse reduction
Optimised resource utilisation, particularly in clinical and pharmaceutical settings
Higher compliance levels and increased regulator confidence
Boosted revenues through enhanced efficiency and automation
Pharmaceutical dispensing times have reduced from over 15 minutes to less than a minute. That’s over 30,000 hours a year and $ millions in costs saved.
We help healthcare organisations worldwide boost productivity, mitigate risk, save lives, and create lasting value.
We support healthcare organisations across ambulatory care, transitional care, pharmacy services, HR, and revenue cycle management. Our expertise lies in seamlessly integrating intelligent automation and AI with leading systems such as Epic, HR Connect, Meditech, Cerner, SysOne and Salesforce.
Every organisation is unique, with its own challenges and goals. We take a personalised approach, working closely with you to understand workflows and objectives. Our team then applies intelligent digital tools—whether leveraging proven healthcare applications or developing bespoke solutions—to meet your specific needs.
Beyond implementation, we are your long-term partner in digital transformation, providing continuous support and maintenance as your organisation evolves.
Example Solutions
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Transitional Patient Care
Intelligent solutions that pull together data from multiple sources and develop the required authorisation requests for patients waiting for discharge medication, or home care referrals, saving tens of thousands of hours for patients waiting to be discharged.
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Patient Prescriptions
Automated completion of prescription refill requests at the point of need, as well as a solution that automatically evaluates a patient’s history and conducts multiple checks to ensure controlled medication such as opioids can be dispensed safely.
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Mitigating Claims Denials
Solutions that mitigate claims denials before they even occur, through the intelligent automation of administration codes that trigger charges based on clinical documentation and the treatment start/stop times.
